OwnerWebs.com Privacy Policy

1. Introduction

OwnerWebs.com ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and share information about you when you use our website, services, and products (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect various types of information to provide and improve our Services.

a. Information You Provide to Us:

• Personal Information: When you create an account, purchase a service, or contact us, we may collect personal information such as your name, email address, phone number, and mailing address.
• Payment Information: If you make a purchase, we collect necessary payment information, such as credit card details, which are processed by our third-party payment processor, Stripe. We do not store your full payment card information on our servers.
• User-Generated Content: This includes content you create and upload to your vacation rental website using our platform, such as property descriptions, photos, videos, and guest reviews.
• Communication Data: This includes the content of your communications with us, such as emails or support chat messages.

b. Information We Collect Automatically:

• Usage Data: We automatically collect information about how you interact with our Services. This may include your IP address, browser type, operating system, pages you visit, the time and date of your visit, and the time spent on those pages.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Services.
• Improve, personalize, and expand our Services.
• Process your transactions and manage your account.
• Communicate with you, including for customer support, updates, and marketing.
• Monitor and analyze trends, usage, and activities in connection with our Services.
• Detect, prevent, and address technical issues and security threats.
• Enforce our terms of service and other policies.

4. How We Share Your Information

We may share your information with the following third parties:

• Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as hosting, data analysis, payment processing (e.g., Stripe), and customer support.
• Analytics Providers: We use third-party analytics services (e.g., Google Analytics) to help us understand how our Services are used.
• Your Guests: Information you post on your OwnerWebs.com-powered vacation rental website is publicly visible to your guests and potential guests. This includes property details, availability calendars, and booking information.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Your Choices and Rights

You have certain rights regarding your personal information, including the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain exceptions.
• Opt-Out of Marketing: You can unsubscribe from our marketing emails by following the instructions in the emails you receive.

6. Data Security

We implement reasonable security measures to protect the information we collect. However, no data transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

7. Third-Party Websites

Our Services may contain links to third-party websites. This Privacy Policy applies only to our Services. We are not responsible for the privacy practices of other sites, and we encourage you to review their policies.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Services after the changes take effect constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us using the contact information at the bottom of this page.